(From the Wall Street Journal) - At the D&G runway show in Milan...
Discussion
From the Runway to Your Laptop
10.08.2009
(From the Wall Street Journal) - At the D&G runway show in Milan last week, the chief executives of Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman were relegated to second-row and third-row seats. In front of them, sitting primly in the first row, was Federico Marchetti, chief executive of online retailer Yoox.com .
The moment—coming as the super-sexy women's styles for next spring pranced down Milan's runways—marked a shake-up in an ultra-hierarchical world. The privileged treatment of a digital-media figure showed that luxury fashion is ready to introduce styles to the public in new ways—new, at least, to this old-fashioned industry.
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About 4C
4 Corners Design
The Building Blocks of Life Online
About 4C 4 Corners Design
Today’s online world is not a one-way street anymore and brands have to redefine how they communicate with (not at) customers.
At 4 Corners we create and deploy brand experiences that engage customers, build communities and ensure a return of investment. We partner with our clients to define objectives and rethink best practices as we explore new forms, media and models. Our human-centered approach is grounded in a collaborative methodology that simultaneously considers user attraction, business needs, technical possibilities and the spirit of the brand.
Hallmark was faced with the challenge of taking a long-established and trusted brand and refitting it online for their newly launched magazine. Building upon the magazine’s design, as well as extensive audience research, 4 Corners designed a highly engaging website which acts not only as an online destination for articles and magazine content, but more importantly as an online destination for users . 4 Corners carefully took into consideration the primary audience and architected and designed a site that is highly appealing and interactive, and maintains the voice and “fun” factor that makes the print publication so successful.
In parallel with the redesign of their entire website, the New York Times wanted to expand its online offerings in the luxury real estate market. Developing new tools to simplify and personalize the user experience, 4 Corners designed and developed a new website section (called “Havens”) where users could access expert advice and other help centers, expert blogs, podcasts, and personal chat sessions.
In conjunction with the real estate listing and information portal, 4 Corners designed a resource for users on financing and home purchase. Designed for customization to regional newspapers, the site section gives users a valuable resource for not only searching and finding new real estate, but for researching and accessing expert information for a complete process all in one location.
McGraw-Hill Construction, a $3.4 trillion global company, needed an online platform to host over a million professionals, linking users to their vast database of resources and materials. To do this, 4 Corners designed the Sweets Network for Products, aimed at connecting people, projects, and products. The network catalogs, describes, facilitates, and helps users (including ten thousand manufacturers, engineers, and architects) interact and discover a myriad of online construction products. In addition, 4 Corners created the branding and advertising collateral including, brochures, rich media banners, multi-tier direct mailers, and print advertisements.
Collaborating with American Express, 4 Corners was engaged to increase small business online registration for the Summary of Accounts web feature. 4 Corners designed and produced an interactive online presentation and accompanying interactive CD (which was delivered in a direct marking piece) using American Express customer service representatives as experts in providing information about the Summary of Accounts. Thanks to the initiative, record numbers of card members registered and learned about the benefits of available online member services.
Office Depot had received customer feedback that the in-store brand experience (which customers felt was very strong) wasn’t matching with the experience users had on the website. A confusing site architecture and overwhelming amount of products left online users feeling dissatisfied. Partnering with Office Depot, 4 Corners took an in-depth look into the architecture and user interface of the site and designed an entirely new offering without changing or adding any new functionality. 4 Corners orchestrated in-depth usability testing sessions, utilizing a rapid prototyping techniques to introduce new solutions while the testing sessions were taking place. Launching just in time for Holiday 2006, the site was an overwhelming success, drastically increasing Office Depot's online sales.
This morning I came across a really fascinating article covering...
Discussion
The "Logo" Games
08.11.2008
This morning I came across a really fascinating article covering the debate over inexpensive online logo & "branding" companies by Doug Bartow (id29) via the Under Consideration design discussion blog Speak Up.
It highlights the ongoing debate of accessibility of design for all (income brackets) versus "...the devaluation of the design process altogether, particularly in brand development and identity design, which many consider the pinnacle of our field." – by cheapening the proverbial playing field.
In his field study of this issue, Doug commissions 4 different online companies to come up with logo options for a fictitious project and then analyzes and critiques the results. It is a good exploration of what you really get from these types of logo chop shops.
The Challenge: Hire four online logo design companies, give them the same visual identity problem to solve, then critique the results.
Rumor has it there are people out there in Internetland that...
Discussion
Oh, hellotxt!
09.16.2008
Rumor has it there are people out there in Internetland that subscribe to several social networks/microblogging platforms. As a confirmed and (varyingly) active member of (ready for it?) Facebook, MySpace, Twitter, Plurk, Tumblr, LinkedIn, Pownce, hi5, and Plaxo (phew!) myself, I've often been hit with the annoying inevitability of having to update my status up to 9 times over and simultaneously lead a life outside of the Internet! Sound familiar? Enter hellotxt. Super simple in concept, the site allows you to easily update your status (and check the status of your friends) on 24 different Social Networks and microblogging platforms. Being active and alive online just got that much easier. Check it out here.
Discussion
Esquire's techy cover
07.22.2008
In honor of its 75th anniversary this year, Esquire magazine will...
Discussion
Esquire's techy cover
07.22.2008
In honor of its 75th anniversary this year, Esquire magazine will be publishing a cover incorporating flashing text designed by MA-based company E Ink (whose technology is also applied in Amazon.com's reading device, Kindle). The text, which reads "the 21st Century Begins Now," will lose juice and stop blinking after 90 days.
“I hope it will be in the Smithsonian,” said David Granger, Esquire’s editor in chief,..."The possibilities of print have just begun. In two years, I hope this looks like cellphones did in 1982, or car phones.”
4 Corners has partnered with Federated Media to create Our TV Picks...
News
Our TV Picks on Fancast launches
11.13.2008
4 Corners has partnered with Federated Media to create Our TV Picks for Fancast (an online television and movie destination provided by Comcast). Our TV Picks is a blogger-driven guide, where well-recognized bloggers direct users towards some of their favorite shoes and movies. 4 Corners also developed the banner ads driving traffic to the site from Ask a Ninja, Dooce, Boing Boing, and NOTCOT. Check out Our TV Picks here!
Discussion
Plurk is the new Twitter
09.04.2008
Pink may or may not be the new black, but [I'm hoping that] Plurk...
Discussion
Plurk is the new Twitter
09.04.2008
Pink may or may not be the new black, but [I'm hoping that] Plurk may, in fact, be the new Twitter. Taking Tweeting up a few notches, Plurk displays your Plurks (140-character messages), as well as the Plurks from your friends and those you follow, in a really great visual timeline, taking status/Twitter stalking up to a whole new level. It also allows you to formulate your message with a variety of qualifiers (allowing others to see what you need, like, say, wonder, feel, etc.) at any given time (don't worry, there's also the option for the freestyle Plurk for you more free spirited folks out there). With an overall better design and layout, and a little bit more of a fun factor, I'm hoping Plurk will catch on over Twitter. I'm definitely a convert. Now if only I can figure out a way to integrate this with my Tumblr...hm...
Discussion
How to Make a Splash in Social Media (via TED)
12.17.2009
Alexis Ohanian, founder of Reddit, gives a great 3-minute rundown on...
Discussion
How to Make a Splash in Social Media (via TED)
12.17.2009
Alexis Ohanian, founder of Reddit, gives a great 3-minute rundown on the power of social media. Check it out at TED here.
Discussion
Analyzing the social media engagement of top 100 valuable brands
07.29.2009
Last week the Altimeter Group and Wetpaint released a study that...
Discussion
Analyzing the social media engagement of top 100 valuable brands
07.29.2009
Last week the Altimeter Group and Wetpaint released a study that analyzed the 100 most valuable brands (according to BusinessWeek/Interbrand) and how they engage across 11 different online social-media venues.
The result of the study was published as "engagement database" that critiqued the brands on not only their breadth of engagement across these channels, but also their depth, such as whether they reply to comments made on blog posts. Each brand was given a numerical score. The top 10 ENGAGEMENTdb brands with their scores are:
Starbucks (127)
Dell (123)
eBay (115)
Google (105)
Microsoft (103)
Thomson Reuters (101)
Nike (100)
Amazon (88)
SAP (86)
Tie - Yahoo!/Intel (85)
The full report is available at http://bit.ly/KRGNt.
Personally, it's questionable to assume that a company's social engagement can be correlated with its financial performance. But, in Steve Rubel's words "good use of social media could be seen as a proxy for an innovative culture, eagerness to engage with consumers and take risks, a net positive for any business."
Much more interesting then this is however to take a look at what the social media strategy of those brands have in common: All top brands weren't afraid of innovation, did so early, often (also after set-backs) and incrementally:
Starbucks and Dell were early to leverage their fans for corporate crowd-sourcing.
With Nikeplus.com, Nike was early in the game to use an innovative technology in order to connect its worldwide fan base in early 2006.
Quite a few of the top 10 brands embraced Twitter early and in innovative ways. Amazon started offering deals on Twitter back in 2007 and EBay started to live-tweet earnings in 2008.
Microsoft encouraged their employees to blog as early as in the late 1990. Yahoo and Google started and actively promoted their corporate and product blogs in 2004
Other top brands were building out communities to connect customers and employees early on. Microsoft, for example, launched its inventive Channel 9 platform for developers back in 2004
Discussion
Tilt Shift Photography
01.08.2009
Ok - these photos totally blew my mind when I first saw them....
Discussion
Tilt Shift Photography
01.08.2009
Ok - these photos totally blew my mind when I first saw them. Smashing Magazine has put together a phenomenal gallery of examples of tilt shift photography (a photography technique where real objects look like miniatures). A few of my favorites are below (especially the Grand Central one - my favorite building in NYC!).
News
Digital Strategy for phil&teds
08.12.2009
4 Corners was recently engaged by phil&teds, the New...
News
Digital Strategy for phil&teds
08.12.2009
4 Corners was recently engaged by phil&teds, the New Zealand-based nursery hardware company, to develop a full digital strategy for the company, who is looking to push more into the US market. Taking a thorough audit of the current site, best practice research of what's being done, and analysis of the trends, 4 Corners developed a comprehensive set of recommendations to enhance both the phil&teds e-commerce experience, and its presence in the social media world.
Discussion
When the worlds of celebrity and digital media collide...
07.23.2008
...you get the Most Innovative Celebrities in Digital Media, or, the...
Discussion
When the worlds of celebrity and digital media collide...
07.23.2008
...you get the Most Innovative Celebrities in Digital Media, or, the Econoclast10.
Discussion
The Video Web
10.23.2008
We hear a lot about how the communications community is changing and...
Discussion
The Video Web
10.23.2008
We hear a lot about how the communications community is changing and we see more and more interactive applications, streaming media and social interactions, but services that specialize in entertainment seem to grow faster than the sector as a whole. This growth is definitely led by online video, but it isn't just about watching. Users now want to interact with video. Check out "BigStage".
BigStage's software was originally funded by the CIA, which wanted 3-D computer models of suspects' faces to match against images in a database. The company's commercial customers take three digital pictures of themselves and upload them to BigStage's servers, and in about 50 seconds, they have a digital avatar that they can insert into videos or photos. Users will be able to post the videos to their Facebook pages or e-mail them to friends; eventually, they should also be able to purchase brand-name virtual accessories for their digital selves.
Projects
American Express OPEN Desktop Dashboard
Driving online usage by providing desktop-level access.
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Projects American Express OPEN Desktop Dashboard
American Express OPEN Desktop Dashboard
Driving online usage by providing desktop-level access.
American Express OPEN needed an innovative way of allowing users to have quick assess to their account information throughout the day. Taking this need to heart, 4 Corners designed a unique desktop dashboard solution that allows customers easy, instant, and continuous access to their most important account information and functions. The dashboard runs from an icon on the desktop, is fully customizable by the user, and launches the web Summary of Accounts interface directly.
According to a new Nielsen Online report (and reported here by...
Discussion
Twitter is the fastest growing Social Network
10.23.2008
According to a new Nielsen Online report (and reported here by Wired), Twitter users have shot up 343% since September 2007 - making it the fastest growing social network in the United States. In growth rates, behind Twitter came Tagged.com and Ning.
While Facebook has experienced a 116% growth since last year, MySpace still rules with themost members (59.4 million in September, compared to 39 million for Facebook), despite it's measly 1% jump from last year. See more on the Nielson Online report here.