This Thursday (June 26), Visa will be launching a $2m ad campaign...
Discussion
Visa and small business on Facebook
06.24.2008
This Thursday (June 26), Visa will be launching a $2m ad campaign focused around a downloadable Facebook application for small businesses to join a Visa-centric network. The network's focus is to provide "tools and tips on attracting new customers, trimming costs and other ways to make more money" for small business owners, and will also allow member companies to contact each other and network further amongst themselves. Additional content and services will be provided by Google (including maps, calendars, word processing, and expense report and business card templates), the Wall Street Journal, and Entrepreneur magazine.
This seems to pose an interesting question on how big box companies can monetize the popularity of Facebook; an effort that has so far been widely unsuccessful. And this is the first application (that I can think of, anyway) that is specifically targeting the small business owners subset of Facebook users - and with a pool of 80,000 small businesses who have Facebook profiles, the potential for reaching a wide audience is quite large.
So I suppose only time will tell how users will accept a Facebook application not solely for "fun" (i.e. one that won't plaster your profile with Bumper Stickers or pester your friends with "Zombie" invitations), and how advertising will eventually manifest onto Facebook.
Today’s online world is not a one-way street anymore and brands have to redefine how they communicate with (not at) customers.
At 4 Corners we create and deploy brand experiences that engage customers, build communities and ensure a return of investment. We partner with our clients to define objectives and rethink best practices as we explore new forms, media and models. Our human-centered approach is grounded in a collaborative methodology that simultaneously considers user attraction, business needs, technical possibilities and the spirit of the brand.
Projects
TIME Global Business Section
A new offering for a unique niche of global business travelers.
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Projects TIME Global Business Section
TIME Global Business Section
A new offering for a unique niche of global business travelers.
International business professional needed a single web destination that catered to their specific and diverse global interests. Taking this to heart, TIME, Inc. and 4 Corners strategized, designed, and developed a new Global Business section for the TIME.com website. Utilizing TIME’s continuing global news coverage and features, data from the World Economic Forum (WEF), and other web sources, the Global Business section allows users to pinpoint specific countries and regions to gain information on top news stories in the area as well as local currency, language, capitol city, major airports, business customs, and top industries. The site fully utilizes the WEF’s ranking system, outlining the top 100 countries in which to do businesses, based on criteria such as global competitiveness, corruption, and infrastructure. A convenient and one-stop location for both breaking news and important business information catered specifically to the global business professional.
Accenture, a leader in the management consulting and technology field, wanted to move past its conservative image and better display its innovative spirit and ability to implement high-performance business strategies. In exploring the core audience of the website, 4 Corners learned that a large portion of the user group were internal Accenture employees doing research on case studies. Taking this and the brand spirit to heart, 4 Corners implemented a solution which highlighted the company’s outstanding abilities to outside clients while providing a valuable research resource for internal users.
McGraw-Hill Construction, a $3.4 trillion global company, needed an online platform to host over a million professionals, linking users to their vast database of resources and materials. To do this, 4 Corners designed the Sweets Network for Products, aimed at connecting people, projects, and products. The network catalogs, describes, facilitates, and helps users (including ten thousand manufacturers, engineers, and architects) interact and discover a myriad of online construction products. In addition, 4 Corners created the branding and advertising collateral including, brochures, rich media banners, multi-tier direct mailers, and print advertisements.
American Express OPEN needed an innovative way of allowing users to have quick assess to their account information throughout the day. Taking this need to heart, 4 Corners designed a unique desktop dashboard solution that allows customers easy, instant, and continuous access to their most important account information and functions. The dashboard runs from an icon on the desktop, is fully customizable by the user, and launches the web Summary of Accounts interface directly.
In parallel with the redesign of their entire website, the New York Times wanted to expand its online offerings in the luxury real estate market. Developing new tools to simplify and personalize the user experience, 4 Corners designed and developed a new website section (called “Havens”) where users could access expert advice and other help centers, expert blogs, podcasts, and personal chat sessions.
In conjunction with the real estate listing and information portal, 4 Corners designed a resource for users on financing and home purchase. Designed for customization to regional newspapers, the site section gives users a valuable resource for not only searching and finding new real estate, but for researching and accessing expert information for a complete process all in one location.
Vintage New Zealand sought to solve a unique problem in the American marketplace – create a single environment where customers can not only purchase all New Zealand wines in one location, but also experience the wines as much as possible in an online setting. 4 Corners developed extensive content, include video “Virtual Tastings” and interactive maps and features, that allow users to interact as much as possible with the wines before purchase. Also utilizing social networking features, users interact with each other and share insights, opinions, their own personal “cellars,” and experiences to bring forward the concept of Social Commerce.
Jewcy, the website for "what matters now" in the Jewish community,...
News
Jewcy.com Redesign
12.10.2008
Jewcy, the website for "what matters now" in the Jewish community, has engaged 4 Corners to rearchitecture and redesign their website. In this engagement, we aim to make the site as relavant as possible, and to appeal to a unique audience with a wide set of needs.
Projects
American Express OPEN Direct Mail
Driving double-digit responses for online account summary.
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Projects American Express OPEN Direct Mail
American Express OPEN Direct Mail
Driving double-digit responses for online account summary.
Collaborating with American Express, 4 Corners was engaged to increase small business online registration for the Summary of Accounts web feature. 4 Corners designed and produced an interactive online presentation and accompanying interactive CD (which was delivered in a direct marking piece) using American Express customer service representatives as experts in providing information about the Summary of Accounts. Thanks to the initiative, record numbers of card members registered and learned about the benefits of available online member services.
Looks like the much talked-about new Facebook interface has launched....
Discussion
New Facebook interface
07.21.2008
Looks like the much talked-about new Facebook interface has launched. Check it out here.
On first glance, it seems pretty great. Much cleaner in general, especially with a streamlined top navigation (and no more annoyingly cluttered left nav). And I really love the new profile view, so that I can actually see a person's information without having to scroll through a million Bumper Sticker or Scrabulous boxes first. Very nice!
Discussion
Twitter is the fastest growing Social Network
10.23.2008
According to a new Nielsen Online report (and reported here by...
Discussion
Twitter is the fastest growing Social Network
10.23.2008
According to a new Nielsen Online report (and reported here by Wired), Twitter users have shot up 343% since September 2007 - making it the fastest growing social network in the United States. In growth rates, behind Twitter came Tagged.com and Ning.
While Facebook has experienced a 116% growth since last year, MySpace still rules with themost members (59.4 million in September, compared to 39 million for Facebook), despite it's measly 1% jump from last year. See more on the Nielson Online report here.
Discussion
Hungry like the (Trip)Wolf?
07.22.2008
I love stumbling across creative applications of Google Maps, and...
Discussion
Hungry like the (Trip)Wolf?
07.22.2008
I love stumbling across creative applications of Google Maps, and TripWolf incorporates one of the coolest. It combines the GMap with Q&As (think Yahoo Answers), social networking (integrated with Facebook), and a wide breadth of information to create one of the coolest travel advisor sites out there. Just a quick look around gets great suggestions from users on sites all over the world, including tips from a destination's primary user (or "guru"). Check it out here.
Discussion
The "Logo" Games
08.11.2008
This morning I came across a really fascinating article covering...
Discussion
The "Logo" Games
08.11.2008
This morning I came across a really fascinating article covering the debate over inexpensive online logo & "branding" companies by Doug Bartow (id29) via the Under Consideration design discussion blog Speak Up.
It highlights the ongoing debate of accessibility of design for all (income brackets) versus "...the devaluation of the design process altogether, particularly in brand development and identity design, which many consider the pinnacle of our field." – by cheapening the proverbial playing field.
In his field study of this issue, Doug commissions 4 different online companies to come up with logo options for a fictitious project and then analyzes and critiques the results. It is a good exploration of what you really get from these types of logo chop shops.
The Challenge: Hire four online logo design companies, give them the same visual identity problem to solve, then critique the results.
After the news leaked over the weekend, Walmart confirmed that it...
Discussion
Parsing Walmart: This Is Not a Reaction
07.22.2008
After the news leaked over the weekend, Walmart confirmed that it will roll out a new de-hyphenated logo.
While most companies flog their make-overs, Walmart's overly restrained release seems intended to tamp down any speculation that the company is struggling to find a new sweet spot, as competitors get increasingly efficient and Target's model continues to pick up steam.
Here's the parse.
Walmart: Walmart U.S. Refreshes Stores' Logo
Translation: We're not changing our logo. We're refreshing it.
Walmart: For the past two years, a customer focused transformation has been taking place in Walmart's U.S. business.
Translation: We've pushed the price-as-the-only-differentiator model as far as it can go.
Office Depot had received customer feedback that the in-store brand experience (which customers felt was very strong) wasn’t matching with the experience users had on the website. A confusing site architecture and overwhelming amount of products left online users feeling dissatisfied. Partnering with Office Depot, 4 Corners took an in-depth look into the architecture and user interface of the site and designed an entirely new offering without changing or adding any new functionality. 4 Corners orchestrated in-depth usability testing sessions, utilizing a rapid prototyping techniques to introduce new solutions while the testing sessions were taking place. Launching just in time for Holiday 2006, the site was an overwhelming success, drastically increasing Office Depot's online sales.
OMG I love robots. Seriously. (About as much as I love David...
Discussion
Wakamaru!
10.09.2008
OMG I love robots. Seriously. (About as much as I love David Bowie.)
That's why I have to go check out Wakamuru who is "interning" at the NYC Uniqlo flagship store. I found this all out through his blog. Man, even robots have blogs these days. Check it out here. Apparently he also has a Facebook page. And a twitter page is in the works. So social-networky those robots are. So cute!
Wakamaru is "The robot designed to live with humans." "(the) design concept was to create "an object that can approach its user." "Wakamaru" is designed in the shape of a human being so that it is not considered simply a "machine" or a "terminal," but rather an "independent personality." Its cute expression and form make it appear friendly to everyone from children to elderly people, and suggest a possibility of human growth and development. "
Among his technological accomplishments, he can recognize faces (up to 100 people), respond when spoken to, meet a person's gaze, and offer up subjects of conversation. As "wakamaru" freely moves about an area he can decide for himself when to recharge – requiring no human assistance. He can also check your email, read you the news (from various feeds), schedule things for you, and take pictures and video for you that you can check remotely.
Rumor has it there are people out there in Internetland that...
Discussion
Oh, hellotxt!
09.16.2008
Rumor has it there are people out there in Internetland that subscribe to several social networks/microblogging platforms. As a confirmed and (varyingly) active member of (ready for it?) Facebook, MySpace, Twitter, Plurk, Tumblr, LinkedIn, Pownce, hi5, and Plaxo (phew!) myself, I've often been hit with the annoying inevitability of having to update my status up to 9 times over and simultaneously lead a life outside of the Internet! Sound familiar? Enter hellotxt. Super simple in concept, the site allows you to easily update your status (and check the status of your friends) on 24 different Social Networks and microblogging platforms. Being active and alive online just got that much easier. Check it out here.
Discussion
Business Guys on Business Trips
09.13.2008
Hilarious truth. Luckily we have already gotten our seats at the...
Discussion
Business Guys on Business Trips
09.13.2008
Hilarious truth. Luckily we have already gotten our seats at the window.
Discussion
Some surprising Twitter Stats
07.29.2009
Last month a social media analytics provider called Sysomos published...
Discussion
Some surprising Twitter Stats
07.29.2009
Last month a social media analytics provider called Sysomos published a in-depth report on Twitter usage. Here are the 10 conclusions that might help a brand to better understand the potential uses of Twitter:
72.5% of all users joining during the first five months of 2009.
85.3% of all Twitter users post less than one update/day
21% of users have never posted a Tweet
93.6% of users have less than 100 followers, while 92.4% follow less than 100 people.
5% of Twitter users account for 75% of all activity
New York has the most Twitters users, followed by Los Angeles, Toronto, San Francisco and Boston; while Detroit was the fast-growing city over the first five months of 2009
More than 50% of all updates are published using tools, mobile and Web-based, other than Twitter.com. TweetDeck is the most popular non-Twitter.com tool with 19.7% market share.
There are more women on Twitter (53%) than men (47%)
Of the people who identify themselves as marketers, 15% follow more than 2,000 people. This compares with 0.29% of overall Twitter users who follow more than 2,000 people.